Security Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Security Magazine logo
  • NEWS
    • Security Newswire
    • Technologies & Solutions
  • MANAGEMENT
    • Leadership Management
    • Enterprise Services
    • Security Education & Training
    • Logical Security
    • Security & Business Resilience
    • Profiles in Excellence
  • PHYSICAL
    • Access Management
    • Fire & Life Safety
    • Identity Management
    • Physical Security
    • Video Surveillance
    • Case Studies (Physical)
  • CYBER
    • Cybersecurity News
    • More
  • BLOG
  • COLUMNS
    • Cyber Tactics
    • Leadership & Management
    • Security Talk
    • Career Intelligence
    • Leader to Leader
    • Cybersecurity Education & Training
  • EXCLUSIVES
    • Annual Guarding Report
    • Most Influential People in Security
    • The Security Benchmark Report
    • The Security Leadership Issue
    • Top Guard and Security Officer Companies
    • Top Cybersecurity Leaders
    • Women in Security
  • SECTORS
    • Arenas / Stadiums / Leagues / Entertainment
    • Banking/Finance/Insurance
    • Construction, Real Estate, Property Management
    • Education: K-12
    • Education: University
    • Government: Federal, State and Local
    • Hospitality & Casinos
    • Hospitals & Medical Centers
    • Infrastructure:Electric,Gas & Water
    • Ports: Sea, Land, & Air
    • Retail/Restaurants/Convenience
    • Transportation/Logistics/Supply Chain/Distribution/ Warehousing
  • EVENTS
    • Industry Events
    • Webinars
    • Solutions by Sector
    • Security 500 Conference
  • MEDIA
    • Videos
      • Cybersecurity & Geopolitical Discussion
      • Ask Me Anything (AMA) Series
    • Podcasts
    • Polls
    • Photo Galleries
  • MORE
    • Call for Entries
    • Classifieds & Job Listings
    • Continuing Education
    • Newsletter
    • Sponsor Insights
    • Store
    • White Papers
  • EMAG
    • eMagazine
    • This Month's Content
    • Advertise
  • SIGN UP!
ColumnsLeadership & ManagementSecurity Leadership and ManagementSecurity Education & Training

Leadership & Management

The block and tackle of turnarounds

The Commanders’ experience demonstrates how important tone at the top is, as well as rallying around a common mission, vision, and culture.

By Michael Gips
Xs and Os on chalk board

filadendron / E+ via Getty Images

April 11, 2025

It’s the Monday after the Super Bowl, and we have a new NFL champion: the Philadelphia Eagles.

The best story of the past NFL season, however, comes out of Washington. It turned a 25-year stretch of unethical leadership, dysfunctional management, and a corrosive culture into a franchise that got one win away from the Super Bowl.

And their success contains lessons for security executives.

When the then-Washington Redskins fell into the hands of Daniel Snyder in 1999, it had a history of glory. That faded as the team flailed on the field and misfired on its draft picks and free agent signings. Over the next quarter century, the team made only six playoff appearances, winning only two games.

Futility on the field reflected the toxicity, double-dealing, incompetence, and greed from the top. Cheerleaders were sexually harassed and treated as perks. Snyder presided over an empire riddled with financial improprieties and short-term avarice. For example, he allegedly withheld ticket revenue that he was obligated to share with visiting teams.

The team showed contempt for fans. Management drove up ticket prices by selling in bulk to resellers. It sued season ticket holders who couldn’t pay during the financial recession of 2007-2009, it charged fees to attend practices and tailgate, and it raised prices across the board, even as the quality of the product diminished.

Snyder was widely considered one of the worst owners in all professional sports.

When Josh Harris bought the now-Commanders in 2023, he had to restore team quality and pride. He had to rekindle fans’ passion, loyalty, and participation. He had to make Washington an attractive place to play, so free agents would willingly relocate there and current team members would stay. He had to create an environment of transparency and fair dealing. He had to turn around the facilities and culture, which the NFL Players Association had graded an F-minus.

Harris began by overhauling the leadership and culture. He hired a new general manager and head coach that shared his philosophy, vision, and mission. The three men agreed on a “standard” type of Commanders player and ended up turning over about half of the roster from 2023 to 2024.

Players also had to be treated respectfully. Harris updated their timeworn training facility with state-of-the-art amenities, most importantly replacing the threadbare practice turf with a high-performance playing surface. The facility was reorganized to create more player interaction and camaraderie.

Most pundits had modest expectations for a team with a new owner, a new general manager, a new head coach, and a rookie quarterback. Forecasts predicted them to go 5-12.

The team turned that prediction on its head, going 12-5, including winning games miraculously in the final seconds. Once-alienated fans jumped on the bandwagon. They shocked two teams on the road in the playoffs, including a legitimate Super Bowl favorite. The dream ended in the NFC Championship Game, but it had been a fairy tale season nonetheless.

For security executives, the Commanders’ experience demonstrates how important tone at the top is, as well as rallying around a common mission, vision, and culture. If you didn’t fit the Commanders culture, you hit the road, even high performers. The Commanders also had a continuity plan for their best player, rookie Jayden Daniels, who plays the most important position in football: quarterback. The team showed foresight and resilience when it signed a seasoned backup with a similar skillset to Daniels, and he won the two games he filled in. Finally, it assigned different team captains for each game, rather than relying on the same few. This strategy allowed many players to step into new leadership roles, demonstrating that the team wasn’t built around a few superstars.

You can say that successful football teams and security departments share more than good protection schemes.

KEYWORDS: security career security leaders security leadership skills

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Michael gips headshot
Michael Gips is a Principal at Global Insights in Professional Security, LLC. He was previously an executive at ASIS International. Columnist image courtesy of Gips

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • Security's Top Cybersecurity Leaders 2024

    Security's Top Cybersecurity Leaders 2024

    Security magazine's Top Cybersecurity Leaders 2024 award...
    Top Cybersecurity Leaders
    By: Security Staff
  • cyber brain

    The intersection of cybersecurity and artificial intelligence

    Artificial intelligence (AI) is a valuable cybersecurity...
    Cyber Tactics Column
    By: Pam Nigro
  • artificial intelligence AI graphic

    Assessing the pros and cons of AI for cybersecurity

    Artificial intelligence (AI) has significant implications...
    Cybersecurity
    By: Charles Denyer
Subscribe For Free!
  • Security eNewsletter & Other eNews Alerts
  • eMagazine Subscriptions
  • Manage My Preferences
  • Online Registration
  • Mobile App
  • Subscription Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Security audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Security or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Crisis Response Team
    Sponsored byEverbridge

    Automate or Fall Behind – Crisis Response at the Speed of Risk

  • Perimeter security
    Sponsored byAMAROK

    Why Property Security is the New Competitive Advantage

  • Duty of Care
    Sponsored byAMAROK

    Integrating Technology and Physical Security to Advance Duty of Care

Popular Stories

Internal computer parts

Critical Software Vulnerabilities Rose 37% in 2024

Coding

AI Emerges as the Top Concern for Security Leaders

Half open laptop

“Luigi Was Right”: A Look at the Website Sharing Data on More Than 1,000 Executives

Person working on laptop

Governance in the Age of Citizen Developers and AI

Shopping mall

Victoria’s Secret Security Incident Shuts Down Website

2025 Security Benchmark banner

Events

June 24, 2025

Inside a Modern GSOC: How Anthropic Benchmarks Risk Detection Tools for Speed and Accuracy

For today's security teams, making informed decisions in the first moments of a crisis is critical.

August 27, 2025

Risk Mitigation as a Competitive Edge

In today’s volatile environment, a robust risk management strategy isn’t just a requirement—it’s a foundation for organizational resilience. From cyber threats to climate disruptions, the ability to anticipate, withstand, and adapt to disruption is becoming a hallmark of industry leaders.

View All Submit An Event

Products

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

See More Products

Related Articles

  • megaphone with speech bubble

    The Power and Peril of Motivational Speeches

    See More
  • Thought bubbles

    Lessons from the Security 500 Conference: The good, the bad, and the ugly

    See More
  • Focused man looking at laptop

    How to tackle burnout at the source in the security operations center

    See More

Events

View AllSubmit An Event
  • April 23, 2025

    Employee Perceptions of Workplace Safety in 2025

    ON DEMAND: Workplace safety continues to be a critical concern in 2025, with employees across industries expressing growing concerns about their safety at work.
View AllSubmit An Event
×

Sign-up to receive top management & result-driven techniques in the industry.

Join over 20,000+ industry leaders who receive our premium content.

SIGN UP TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing